People and Careers

People make Dron & Dickson

Sales Coordinator

Location: Aberdeen
Main Purpose: Support Sales Manager with the co-ordinating of stock, service and resources to ensure customer requirements are satisfied.
Staff: None
Specific Responsibilities:

Specific responsibilities:

 

  • Process customer orders. Raise orders ensuring validity of process and delivery dates in a prompt and timely manner.

 

  • Process customer enquiries in a prompt and timely manner.

 

  • Manage customer accounts that are assigned to the coordinator and proactively look at ways to improve performance of the account.

 

  • Raise quotations ensuring validity of process and delivery dates in a prompt and timely manner.

 

  • Follow up quotation in a timely manner to ensure competitiveness and if anything further can be done to secure order.

 

  • Raise Purchase Orders ensuring validity of process and delivery dates in a prompt and timely manner.

 

  • Process customer/ supplier returns ensuring return to the original source in line with company procedures.

 

  • Responsible for input of client details into the CRM system.

 

  • Assist with the collation of info for customer tender requests.

 

  • To continuously maintain customer files relating to order and enquiries.

 

  • To be fully aware, assist and support the ongoing development of the integrated management system.

 

  • To maintain good communications with internal and external clients.

 

  • To take a proactive approach to continuous improvement and development of the company‚Äôs systems and processes.

 

  • Ad hoc duties as requested by management.
Key Relationships:

Key relationships: 

  • Sales Managers
  • Business Development Managers
  • Sales Team
  • Stores Team
  • Key Suppliers (External)
  • Key Clients (External)
Travel & Social Expectations:

Travel & social expectation

  • Travel may be necessary to ensure delivery of business needs.
  • Social and business networking may be expected.
Qualifications & Training Required:

Qualifications/ Training:

  •  Educated to standard grade or equivalent
Experience & Skills Required:

Experience Required:

  •  Proven track record in a sales/ electrical wholesale background