Quality

Dron & Dickson is registered to ISO 9001:2008 with the leading certification body NQA. We are also part of the FPAL (First Point Assessment) Verify Scheme. This gives you the peace of mind that our management systems undergo an intensive audit every six months and when you do business with Dron & Dickson you are assured that:

  • Our sales processes deliver what we agreed on time every time
  • We constantly check your upstream supply chain to ensure quality and on time delivery standards are maintained
  • The Dron & Dickson team is trained to bring you the best possible service
  • We listen to you and review our internal performance to continuously improve on our service performance

If you are an FPAL member log on now to access our capability profile and see the performance feedback from our customers that we actively use as a basis for continual improvement.